1. Introduction & Scope
Ha777 (ha777.world) operates an online gaming and Sports Betting platform for users in Bangladesh and other approved regions. This privacy policy applies to all users of the ha777.world website and mobile platform.
By creating an account with ha777 or using the website, you are considered to have accepted this Privacy Policy. We want you to know how seriously ha777 takes the responsibility of protecting your data.
This policy is written in plain Bangla so every member can understand it. If you have any questions, email us at support@ha777.world or ask via live chat in Bangla.
Important
This privacy policy is provided in Bangla for ease of understanding. In the event of any legal dispute, the original English version shall take precedence.
2. What Information We Collect
Ha777 collects information in two ways — what you provide directly, and what is generated automatically when you use the platform.
Information You Provide Directly:
| Data Type |
When It Is Collected |
Why It's Needed |
| Full Name |
At Registration |
Identity Verification & Payment Reconciliation |
| Date of Birth |
At Registration |
Age Verification (18+) |
| Email Address |
At Registration |
Account Contact & Security |
| Mobile Number |
At Registration |
OTP Verification & Support |
| Address |
During KYC Verification |
Identity Verification |
| ID Document Photo |
During KYC Verification |
Identity & Age Verification |
| Payment Information |
Deposits/Withdrawals |
Transaction Processing |
Automatically Generated Information:
- IP address and device information (phone model, operating system)
- Browser Type & Language Settings
- Time of site visit, pages viewed, and time spent on each page
- Gaming & Betting History
- Login & Logout Records
- Information Collected via Cookies (details below)
Ha777 only collects the information that is strictly necessary. No unnecessary data is requested.
3. How Your Information Is Used
Ha777 uses your information for the purposes listed below. Each purpose has a specific basis — not used arbitrarily.
- Account Management: For login, security verification, password resets, and account protection.
- Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
- KYC & Age Verification: Age and identity verification is required to comply with international gaming regulatory standards.
- Customer Support: When our support team needs to access your account information in order to resolve an issue.
- Fraud Prevention: To detect multiple accounts, suspicious transactions, and money laundering.
- Platform Improvement: To identify which features are used most and where issues arise, so we can improve the service.
- Relevant Notifications: To send you offers related to your favourite games or sports (you can opt out at any time).
- Legal Obligation: To provide necessary information to regulatory authorities.
Turn Off Marketing Notifications
If you no longer wish to receive promotional emails or SMS messages from ha777, you can opt out at any time from your account settings. This will not affect important account communications such as transaction confirmations and security alerts.
4. Sharing Data with Third Parties
Ha777 never sells your personal data or shares it with third parties for advertising purposes. However, limited information may be shared with specific partners required to operate our services.
Who We Share With and Why:
- Payment Processors (bKash, Nagad, Rocket): Only the payment details necessary to complete a transaction are shared with payment processors. These companies operate under their own privacy policies.
- Game Providers: The game software provider can see which games you play and how much you bet — but they do not receive your name or any personal details.
- KYC Verification Services: Certified third-party services may be used for identity verification. This information is used solely for verification purposes.
- Regulators & Law Enforcement Agencies: ha777 is required to disclose information to authorities when mandated by a court order or other legal obligation.
- Cybersecurity Partners: Limited data may be shared for security analysis to prevent fraud and cyberattacks.
Ha777 does not share your information for any purpose beyond those listed above. If the company undergoes any change (such as a merger or acquisition), users will be notified in advance.
5. Cookies & Tracking Technologies
Ha777.world uses cookies — small text files stored in your browser. Without cookies, the website cannot function properly, such as remembering your logged-in state.
Essential Cookies Mandatory
To remember your login state, maintain session security, and keep your bet slip. These cookies are required for the website to function and cannot be disabled.
Analytics Cookies Optional
To understand which pages are most used and where issues occur. Data is kept anonymous and aggregated.
Preference Cookies Optional
To remember your language preference, screen settings, and theme. Disabling these cookies means you will need to reconfigure your settings each time you visit.
Security Cookies Mandatory
To detect fraud and prevent multiple accounts from being operated on the same device.
You can manage cookies through your browser settings. However, disabling essential and security cookies may prevent login or payments from working on ha777.
6. Data Retention & Security
Ha777 stores your data in secure, internationally certified data centres. Server access is restricted to authorised personnel for specific purposes only.
Security Measures:
- 256-bit SSL/TLS Encryption — applied to all data transmissions
- AES-256 Encryption at the Database Level
- Two-Factor Authentication (2FA) — for staff access
- Regular Security Audits & Penetration Testing
- Automatic detection and blocking of unusual access attempts
- Backup Data Stored in Separate Secure Locations
How Long Data Is Retained:
Data for active accounts is retained for as long as the account remains open. After closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.
What Happens in the Event of a Data Breach?
In the event of a data security breach, ha777 will notify affected members by email within 72 hours and take immediate steps to resolve the issue.
7. Your Data Rights
As a ha777 member, you have several rights over your own data. These rights can be exercised free of charge.
Right to Access Your Data
You can request to view the information ha777 holds about you. We will respond within 7 business days.
Right to Rectification
If any of your information is incorrect, you can request a correction. Changes to your name or date of birth may require verification.
Right to Erasure
After closing your account, you can request that your data be deleted — though some information may need to be retained to meet legal obligations.
Data Portability
You can request a download of your gaming history and account information.
Restriction of Processing
You can request that we stop using your data for specific purposes — such as marketing notifications.
Marketing Opt-Out
You can withdraw your consent at any time if you no longer wish to receive promotional emails or SMS.
To exercise any of these rights, email support@ha777.world or reach us via live chat in Bangla. ha777 will respond within 7 business days.
8. Protection of Minors
Ha777 is strictly for adults aged 18 and over. We do not knowingly collect any information from persons under the age of 18.
If we discover that a minor has created an account, that account will be closed immediately and all collected data will be deleted. Any payments will be handled in accordance with our payment guidelines.
If parents believe their child has created an account on ha777, please contact support@ha777.world immediately. ha777 will respond promptly and with care.
Responsible Gaming
To protect a family member from problem gambling, use our Responsible Gaming Learn about the security tools available on this page.